Canada Dispute Adjudication for Construction Contracts (“CanDACC”) believes in integration, equal opportunity, access, and participation for people with disabilities. We are committed to meeting the needs of persons with disabilities in a timely manner, and will do so by ensuring compliance with Canada’s accessibility laws and by identifying, preventing, and removing barriers to accessibility.

CanDACC’s documents and policies on accessibility are available upon request. Please see below for details on making such a request.


Making an Accommodation Request

If you require accommodations prior to visiting our offices or while visiting one of our offices, please contact us by emailing CanDACC at or by telephone at 416-307-0008 or toll free at 1-888-221-3721.

We welcome service animals, support persons, and assistive devices in each of our offices.


Customer Service Feedback

We welcome feedback from the public regarding this policy and its implementation. Feedback regarding the way CanDACC provides services to persons with disabilities can be made:

In person at or in writing to: CanDACC, 2001 Sheppard Avenue East, Suite 200, North York, ON M2J 4Z8

By telephone at: 416-307-0008 or toll free at 1-888-221-3721.

Electronically to:


Web Accessibility

CanDACC works to ensure that its web content is accessible to a wide range of visitors, however, if you find something that you cannot access, please contact CanDACC by emailing with a link to the webpage that you cannot access and details on the information you cannot access.

Please note that CanDACC’s website includes links to external content. CanDACC does not and cannot control the accessibility of this external content.


Browsers and Operating Systems

An individual’s internet browser has built-in features to make reading easier and more accessible. The accessibility settings are helpful to individuals with visual difficulties, hearing loss, discomfort in their hands or arms, or reasoning and cognitive issues.

Depending on an individual’s browser, an individual may:

  • Zoom in on a Web page to magnify text, images, and controls on the page;
  • Change text size and font style;
  • Set up a style sheet to format documents to their preferences;
  • Choose or ignore colours used on Web pages making them easier to see by changing the text, background, link, and hover colours; and
  • Maintain operating system preferences, like high-contrast mode and colour preferences, so they work in your browser.

For more information on your browser and operating system’s features, please click on the webpage links below: 



Operating Systems


Site map

CanDACC’s site map shows all of the pages on the CanDACC website, in plain text, in an outline format. This makes it very easy to use the Tab key to navigate to any part of the site.


More Information

For more information, please see CanDACC’s Accessible Customer Service Policy.

2023 Compliance Report


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DISCLAIMER: Our website provides general information on legal and related matters and should not be relied upon as legal advice.
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