CanDACC Custom System
Overview of CanDACC’s Custom System
CanDACC’s Custom System allows Parties, Representatives, and Adjudicators to work through the adjudication process. Below are details of the features available to Adjudicators through CanDACC’s Custom System. Details of the features that are available to Parties are available at: CanDACC’s Custom System.
Edit Adjudicators’ Profiles
CanDACC will create CanDACC Custom System profiles for Adjudicators. The profile information will be displayed on the Adjudicator Registry. Adjudicators will be invited to edit their profiles on CanDACC’s Custom System.
Adjudicator Selection Process
After the Parties agree on an Adjudicator or CanDACC appoints an Adjudicator, the Adjudicator will receive an email notification from CanDACC’s Custom System. After logging in to CanDACC’s Custom System, the Adjudicator will be able to view the Notice of Adjudication and Response to Notice of Adjudication (if any) and consent or refuse to adjudicate the new adjudication.
Receive Notifications
Adjudicators will receive email notifications after the Parties undertake activities in CanDACC’s Custom System.
Fees, Retainers and Payments
Adjudicators Can:
· Communicate the Adjudication Fee to the Parties and formalize the fee agreement with the Parties;
· View the amount of the deposit (retainer) posted paid by each Party to cover the expected adjudication costs;
· Communicate to the Parties the Final Cost of Adjudication and apportion the Final Cost of Adjudication between the Parties; and
· View a balance of accounts, detailing payments and refunds.
Adjudication Process
Adjudicators:
· Can view the Parties’ suggested Pre-Designed Adjudication Processes; and
· Must communicate to the Parties the adjudication process and timelines.
Supporting Documents
Adjudicators Can:
· Upload documents for the Parties to view; and
· Download supporting documents that the Parties have placed on CanDACC’s Custom System.
Messages
Adjudicators can send secure messages to the Parties.
Determinations
Adjudicators Can:
· Send a draft Determination to CanDACC for review;
· Submit the Determination to the Parties and CanDACC electronically;
· Download the certified Determination; and
· Propose an extension of the Determination due date to the Parties.
Resignations
Adjudicators can communicate to the Parties their resignation and negotiate the fees owing at resignation.
Creating an Account
CanDACC will create CanDACC Custom System accounts for Adjudicators. Adjudicators will receive an email from communications@candacc.ca with a link to set their password and access their account. Further information will be provided via email to Adjudicators.
Login
To log in to CanDACC’s Custom System, an Adjudicator must click on the blue “CanDACC Custom System Login” button located on the top right of CanDACC’s website or visit the following link: CanDACC Custom System. To log in, the Adjudicator must use the email address the Adjudicator noted in the Adjudicator Application Package.
Security Code
Every time an Adjudicator logs in to CanDACC’s Custom System, that Adjudicator will receive a security code via email or text message. The security code must be entered on the login page of CanDACC’s Custom System to complete the login. After an Adjudicator enters a security code, that Adjudicator will be re directed to the home page of CanDACC’s Custom System.
Assistance Using CanDACC’s Custom System
For assistance using CanDACC’s Custom System please email support@candacc.ca or call 416-307-0008.